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FAQ - Deal Hotel Book

Frequently Asked Questions

  1. What is Deal Hotel Book?

    Deal Hotel Book is a one stop shop hotel comparison service. We compare the prices of more than 100 of the world's leading websites, like Booking.com, Agoda.com, Hotels.com, Expedia.com etc., and allow you to find the accommodations you need for the lowest prices.

  2. What differs Deal Hotel Book from other hotel comparison services?

    Well, our service features lots of unique tools, including search and comparison of hotels worldwide in real time. The search and comparison are performed in real time, and if the prices suddenly change you still get the lower price. As we mentioned above, we compare prices from more than 100 websites, so you will get best deals available online.

  3. Is Deal Hotel Book better than a travel agent?

    Can your travel agent compare the prices of more than 100 of the world's leading websites in real time? Of course not. The ability to make real time comparisons represents another leap forward in providing the customer the ability to find the accommodation he wants, for the best price possible. As for your question – yes, Deal Hotel Book is (far) better.

  4. How reliable is Deal Hotel Book?

    It is as reliable as the websites it uses for price comparison and reviews, i.e. if you trust Booking.com, Agoda.com, Hotels.com, and Expedia.com, you can trust Deal Hotel Book as well.

  5. What can I learn about the hotels on Deal Hotel Book?

    Each and every hotel on Deal Hotel Book has its own detailed information page. This page contains a brief overview of the hotel, the hotel's rating (1 to 5 stars), photos of the hotel and its facilities, a list of featured facilities, a map with the hotel's location and address, and more. If you think something is missing or need more information, please contact us.

  6. Should you book hotels through websites abroad?

    The answer is an absolute yes. These sites offer much better prices than the hotels and travel agents themselves. Sometimes you can find real opportunities in the form of promotions and discounts that can reach tens of percent of the regular price.

  7. Are there significant price differences between different websites?

    It appears so. When a hotel decides to make a special deal, it's usually made with a single factor. The situation in which a particular hotel is listed on a significantly lower price than in other sites is quite common.

  8. Can I place orders directly from Deal Hotel Book?

    Unfortunately the answer is no. Deal Hotel Book is a hotel comparison service, not a booking website. You'll have to make your order in one of the websites themselves after searching and comparing with Deal Hotel Book. We do provide direct links to ordering pages on the websites mentioned above and more.

  9. Can I change or cancel an order I placed?

    All the sites we work with are serious and have an organized customer service that allows making changes to orders. Moreover, most of the booking conditions on these websites are much more flexible than in the travel agencies, and offer the ability to cancel or change an order. In any case, we suggest checking the booking conditions before placing an order.

  10. I have a problem with my order, can the staff of Deal Hotel Book help me?

    We always do our best to provide our users with the best possible service, and can often help you obtain additional information about hotels, attractions and more, however, we cannot help you with orders placed on other websites. As mentioned above – this is not a sales website.

  11. Can I place orders by phone?

    Sure. After finding your desired hotel and the most appropriate service provider through Deal Hotel Book, you'll be taken to the hotel page on the relevant website, where you'll find customer service information for placing an order by phone.

  12. Can I book hotels in my own country?

    Of course. Many tourists who come from abroad and order from international websites usually pay significantly less than local people ordering accommodations at the same hotels. However, it's important to notice that on some of the websites, the displayed prices don't include tax, and it's added during the ordering process. Therefore, it's recommended to check the final price including tax and compare it to prices offered in the country.

  13. Does Deal Hotel Book store my personal information?

    Your privacy is very important to us. Accordingly, we have developed a detailed Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.

  14. How can I contact the staff of Deal Hotel Book?

    We are always happy to receive comments and improvement suggestions. You can send us a message on our Contact page.

  15. I found a specific review offensive, how can I report it?

    We take such cases very seriously. Please send us a message on our Contact page. We will carefully examine the case and act accordingly.

  16. Can I use content from Deal Hotel Book for my personal needs?

    A lot of the content on Deal Hotel Book is generated from third party websites. Please read our Terms of Use and Support pages for relevant information. If you find anything unclear, you can contact us by sending a message on our Contact page and we will answer your questions.

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